Welcome to DALI.GE (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us.

This Policy applies to all language versions of the website (Ukrainian, Georgian, English, German, Spanish).

The data controller responsible for your personal data is:

LLC BATONO LIMONI
Identification Number: 406286647
Legal Address: 7, 2nd Street, Ziari Village, Gurjaani Municipality, 1500, Georgia
Email: info@dali.ge
Director: Mr. Nugzar Ksovreli

If you have any questions, you can contact our Data Protection Officer (DPO) at the same email address.

We process your personal data in accordance with:
• Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) — based on your consent when you submit data via our forms or accept cookies;
• Article 6(1)(f) — based on our legitimate interest to improve website functionality, security, and performance;
• The Law of Georgia on Personal Data Protection (2023).

Where processing is based on your consent (for example, non-essential cookies), you may withdraw that consent at any time.

When you use our website, we may collect:
• Contact Form Data: name, email address, and message content submitted through the contact form.
• Technical Data: IP address, browser type, operating system, and visit duration (automatically collected for analytics and security).
• Cookies and Tracking Data: information collected through cookies and similar technologies (see Section 8).

We do not collect sensitive personal data (such as religion, health, or biometric data).

We use your personal data only for the following purposes:
• Responding to your inquiries submitted through contact forms.
• Maintaining and improving our website and user experience.
• Ensuring the security and integrity of our systems.
• Complying with legal obligations.
• Analyzing website traffic and performance (only after obtaining your cookie consent).

We retain personal data only as long as necessary for the purposes described above:
• Contact form messages: up to 12 months after submission;
• Technical and log data: up to 6 months for security purposes;
• Cookie data: stored for up to 12 months, unless you delete or withdraw consent earlier;
• Legal or backup copies: retained only as required by law.

After these periods, data is securely deleted or anonymized.

We may share your data only in the following cases:
• With service providers (such as hosting or email delivery services) that operate under strict data processing agreements and ensure GDPR compliance;
• When required by law, court order, or government authority.

If your data is transferred outside Georgia or the European Economic Area (EEA), we ensure adequate safeguards through Standard Contractual Clauses (SCCs) or equivalent protection mechanisms.

Our website uses cookies and similar technologies to improve functionality and analyze user behavior.

Cookies are small text files stored on your device. We use four categories of cookies:
1. Essential cookies – required for the website to function properly (cannot be disabled).
2. Functional cookies – help remember your preferences (such as language or region).
3. Analytics cookies – collect aggregated data about site usage to help us improve performance (e.g., Google Analytics, with anonymized IPs).
4. Marketing cookies – used only if you consent, to tailor content or measure advertising effectiveness.

When you first visit the site, you will see a cookie banner allowing you to accept or manage your cookie preferences. You can change or withdraw your consent at any time via the banner or your browser settings.

For details, please refer to our separate Cookie Policy.

Under GDPR and applicable Georgian law, you have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw your consent at any time (for example, for cookies or contact form data).
• Restrict or object to data processing.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at info@dali.ge.

We apply appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. All communications are encrypted when possible, and only authorized personnel have access to your data.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality. The latest version will always be available on this page, with the update date shown above.

If you have questions or concerns regarding this Privacy Policy, please contact us at:
info@dali.ge
https://dali.ge